Getting the word out to the world. Susan is responsible for JPL’s public relations, community relations and internal communications and helps lead the agency’s social media efforts. Before joining JPL in 2005, Susan was a local TV news anchor and reporter, a radio talk show host and PR executive. So, she understands what makes reporters tick – providing meaningful stories that will pique the media’s interest in JPL. And, she champions JPL’s internal culture, assuring messages, milestones and triumphs are relayed to the troops. Susan also holds leadership roles with a number of civic and non-profit organizations including the Downtown Hershey Association, Hershey Rotary Club and Hershey Symphony Orchestra. She also serves as an elected official in her community.