On a typical day Select Medical’s acute care hospitals see over 60,000 patients, some of whom are recovering from the most critical and complex medical conditions. Its mission is to provide an exceptional patient care experience that promotes healing and recovery in a compassionate environment. Each year, The Select Medical Way Leadership Conference brings company leaders together to celebrate and reinforce what this means at Select.
In the hectic world of healthcare, daily tasks and paperwork is consuming. Healthcare employees rarely hear about the difference they make in people’s lives. We produced an emotional video and created an in-person experience that reminded employees why they chose to work in healthcare.
We interviewed patients about their experiences, and showed their comments to healthcare workers. The employees saw their jobs in a whole new light, reflected in the eyes of those they help.